Instructions for Microsoft Outlook (eg: info@mydomainname.com):
1. Click on Tools
2. Click on E-mail Accounts...
3. Select Add a new e-mail account click Next
4. Server Type: select POP3 click Next
5. User Information, Enter Your Name: eg. Joe Bloggs
6. E-mail Address: eg.info@mydomainname.com
Server Information:
Incoming mail server (POP3): mail.mydomain.com
Outgoing mail server (SMTP): mail.mydomain.com
Login Information
User Name: [Enter your email username]eg. info@mydomainname.com
(NB: if you have an email alias of eg: info@mydomain.com you could enter info@mydomain.com or info+mydomain.com as your username)
Password: [enter your email password],
Click on "Test Account Settings..."
(you should have connected successfully to your email account)
Click on the Close button
Click on the "More settings..." button
Under Other User Information
Organization: [Enter the name of your Organization] eg. MyDomain Name Pty Ltd
Reply E-mail: eg. info@mydomain.com
Click the OK button
8. Click Next
9. Click Finish
NB: Click here For Instructions on how to setup Microsoft Outlook 2000
Troubleshooting:
If you get an error when trying to send email you may need to enable authentication and check your SMTP Port settings.
1. Click on Tools
2. Click on E-mail Accounts...
3. Double Click on the email account you wish to change
4. Click "More Settings..." button
5. Click on the Outgoing Server tab
6. Tick the box next to "My outgoing server (SMTP) requires authentication"
7. Click on the Advanced tab
8. Next to Incoming server (IMAP): 143 or (POP3): 110
9. Next to Outgoing server (SMTP): 587 (This is important, check your correct Port setting in your cPanel account for your email address, depending on the server, it could 25, 26 or 587. If you are not sure please submit a Support Ticket)
10. Click OK
11. Click Next > button
12. Click Finish button
13. Click the Close button
Send yourself an email to email address you have configured above to check that everything is working ok
